Luxury Personal Shopper — In-Store & Virtual Concierge

FARFETCH; Greater London; Vor Ort; GBP 28.000 - 42.000; Vollzeit

Zusammenfassung

Browns in Mayfair is seeking an experienced Personal Shopper to deliver elevated luxury retail experiences. You will build strong relationships, offer expert styling, and drive profitable revenue across walk‑in, online and private appointments.

The role demands exceptional service, event hosting, and a proactive approach to client growth. You will engage clients across geographies, maintain a current personal client book, and represent Browns with a premium, humanised shopping journey across all

Qualifikationen

• Luxury fashion experience with a proven sales record.
• Strong client relationships and service excellence.
• Able to translate data into client strategies.

Aufgaben

• Drive sales and client engagement with walk‑in and remote clients.
• Build and grow a high‑value client base through proactive outreach.
• Deliver personalised styling and expert fashion advice across channels.
• Host events, trunk shows and private shopping experiences.
• Manage end‑to‑end client journeys including returns and care.

Kenntnisse

Luxury fashion sales

Client relationship management

Excellent communication

Event hosting

1:1 outreach

Tools

D365

Salesforce

Storm

Power BI

Lookr

Excel

Jobbeschreibung

Browns in Mayfair is seeking an experienced Personal Shopper to deliver elevated luxury retail experiences. You will build strong relationships, offer expert styling, and drive profitable revenue across walk‑in, online and private appointments.

The role demands exceptional service, event hosting, and a proactive approach to client growth. You will engage clients across geographies, maintain a current personal client book, and represent Browns with a premium, humanised shopping journey across all