Luxury Laundry Supervisor - Lead Training & Quality

Grantley Hall; Harrogate; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Tips over 200 per month

Complimentary uniform

Complimentary meals on duty

Holiday buy/sell scheme

Onsite gym with personal trainer

Employee car parking

Discounts at Grantley Hall restaurants

Job summary

Grantley Hall is seeking an experienced Laundry Operations Lead to manage daily duties, brief the team on priorities, and ensure luxury standards for linen and guest laundry. The role emphasizes coaching, training, and swift problem-solving to maintain premium presentation and flawless service.

Based at Grantley Hall in North Yorkshire, you will collaborate with Housekeeping, Spa, and F&B teams to meet high hospitality standards and guest expectations.

Responsibilities

• Assigns daily duties and communicates priorities to the team.
• Conducts regular inspections of processed linen and guest laundry for quality.
• Ensures finished items meet premium presentation standards.
• Provides training on machinery, SOPs, safety and quality control.
• Coaches team members to improve productivity and accuracy.
• Handles operational challenges and corrective actions swiftly.
• Monitors linen levels and replenishment needs.

Job description

Grantley Hall is seeking an experienced Laundry Operations Lead to manage daily duties, brief the team on priorities, and ensure luxury standards for linen and guest laundry. The role emphasizes coaching, training, and swift problem-solving to maintain premium presentation and flawless service.

Based at Grantley Hall in North Yorkshire, you will collaborate with Housekeeping, Spa, and F&B teams to meet high hospitality standards and guest expectations.