Luxury Jewelry Retail Assistant Manager | Drive Sales

Diamonds Factory; Thurrock; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Commission and additional rewards

24-hour Employee Assistance Programme

Company discount

Job summary

Diamonds Factory in Norwich is seeking an Assistant Manager to join our luxury jewellery store. This hands-on role collaborates with the Store Manager to support the team, run daily operations, and ensure every customer feels welcomed and valued.

You will work 40 hours over five days, including weekends and bank holidays, leading by example and driving sales while maintaining the brand’s sophisticated service standards.

Qualifications

• Two years’ experience in luxury retail, preferably jewellery.
• Proven track record of meeting or exceeding sales targets.
• Strong communication skills and a polished, professional approach.

Responsibilities

• Support, coach and motivate the sales team to achieved targets.
• Help colleagues reach and exceed individual targets.
• Create a positive, professional store environment and deliver exceptional service.
• Build genuine relationships with customers and guide high-end purchases.
• Share product knowledge with the team and drive consultative selling.

Skills

Luxury retail

Sales targets

Customer service

Team coaching

Job description

Diamonds Factory in Norwich is seeking an Assistant Manager to join our luxury jewellery store. This hands-on role collaborates with the Store Manager to support the team, run daily operations, and ensure every customer feels welcomed and valued.

You will work 40 hours over five days, including weekends and bank holidays, leading by example and driving sales while maintaining the brand’s sophisticated service standards.