Luxury In-Room Dining Specialist (Overnight)

Auberge Collection; Greater London; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Zusammenfassung

Auberge Collection, Cambridge House in London, seeks an In-Room Dining Waiter to deliver refined service and guest experiences for high-end in-room dining. You will work with the In-Room Dining, Culinary and House teams to maintain standards and personalise each guest interaction.

This role requires overnight shifts, weekend availability, and a strong focus on food safety, presentation and guest satisfaction within a historic Mayfair property.

Qualifikationen

• Previous experience in In-Room Dining in a luxury hospitality environment.
• Ability to support and motivate team members during overnight service.
• Excellent organisational and communication skills.
• A sound understanding of food safety, hygiene, allergen management and responsible food handling.
• Confidence with POS systems, order management and service procedures.
• A proactive, hands-on approach and willingness to work overnight shifts, including weekends and public holidays.
• Right to work in the United Kingdom.

Aufgaben

• Play an integral role in establishing the service culture of Cambridge House from its opening, delivering exceptional, personalised experiences that reflect the elegance and individuality of the property.
• Prepare trays, trolleys and in-room dining settings to the highest standards, taking pride in the small details that make each experience special.
• Deliver food and beverage orders to guest rooms with warmth and impeccable attention to presentation.
• Help create memorable first impressions and lasting guest relationships through intuitive and thoughtful service.
• Demonstrate a thorough knowledge of our menus, ingredients and beverages, confidently answering questions and offering recommendations tailored to individual preferences.
• Communicate guest requests, dietary requirements and allergies accurately, working with the wider Cambridge House team to ensure every order is delivered with care.
• Attend to guests throughout their dining experience, responding promptly and thoughtfully to additional requests while respecting their privacy and comfort.
• Maintain impeccable standards of cleanliness, food safety, hygiene and equipment care, while supporting the smooth running of the wider in-room dining operation.

Kenntnisse

In-Room Dining experience

Team leadership

Organisational skills

Communication skills

Food safety & hygiene

POS systems

Overnight shifts

Right to work in the United Kingdom

Jobbeschreibung

Auberge Collection, Cambridge House in London, seeks an In-Room Dining Waiter to deliver refined service and guest experiences for high-end in-room dining. You will work with the In-Room Dining, Culinary and House teams to maintain standards and personalise each guest interaction.

This role requires overnight shifts, weekend availability, and a strong focus on food safety, presentation and guest satisfaction within a historic Mayfair property.