Luxury Housekeeping Assistant – On-site Living

Château des Avenières; Scotland; À distance; GBP 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Stunning workplace environment

Strong Team culture

Training and development

Excellent accommodation

Meals

Discounts and perks

Work-life balance

Sustainability-focused workplace

Recognition and reward

Unique hospitality experience

Résumé du poste

The Torridon, a luxury five-star boutique resort in the Scottish Highlands, seeks a housekeeping assistant to uphold Forbes 5 standards and deliver exceptional guest experiences.

You will support the housekeeping team, ensuring rooms and public spaces meet the highest quality levels, respond to guest requests promptly, and collaborate across departments to maintain a top-tier resort environment.

Qualifications

• High attention to detail and pride in your work.
• Positive attitude and team player.
• Reliable and able to work efficiently under pressure.
• Passion for hospitality and delivering exceptional standards.

Responsabilités

• Prepare guest bedrooms and public areas to Forbes 5 standard.
• Deliver turndown service to a +1 standard.
• Support guest laundry services to a high-quality standard.
• Respond to guest requests promptly, with a genuine sense of interest.
• Report maintenance issues or quality concerns.
• Work collaboratively with the team to maintain a positive and productive environment.
• Restock cleaning supplies and equipment; ensure rooms are cleaned within allocated timeframes.
• Report and follow up on faulty equipment; follow SOPs and suggest improvements.

Connaissances

Attention to detail

Positive attitude

Reliable under pressure

Hospitality passion

Description du poste

The Torridon, a luxury five-star boutique resort in the Scottish Highlands, seeks a housekeeping assistant to uphold Forbes 5 standards and deliver exceptional guest experiences.

You will support the housekeeping team, ensuring rooms and public spaces meet the highest quality levels, respond to guest requests promptly, and collaborate across departments to maintain a top-tier resort environment.