Luxury Hotel Waiter/Waitress — Guest Service & Growth

The Nici; Newquay; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career progression

Job summary

The NICI Collection is a luxury lifestyle hotel group renowned for exceptional hospitality and memorable guest experiences. We are expanding with THE NICI Newquay and invite you to join our Waiting Staff team to deliver outstanding service in a fast-paced luxury setting.

Based in Newquay, you will welcome guests, take orders, upsell, and work closely with kitchen and bar teams to ensure seamless dining experiences while upholding presentation standards and brand service levels.

Qualifications

• Experience in hospitality or food service.
• Excellent communication and guest-orientation.
• Ability to work in a fast-paced environment.
• Willingness to upsell and promote hotel experiences.

Responsibilities

• Welcome and serve guests in a friendly and professional manner.
• Take food and beverage orders accurately.
• Deliver exceptional customer service throughout service.
• Maintain cleanliness and presentation standards.
• Work closely with kitchen and bar teams.
• Upsell menu items and promote hotel experiences where appropriate.

Skills

Hospitality experience

Customer service

Communication skills

Upselling ability

Job description

The NICI Collection is a luxury lifestyle hotel group renowned for exceptional hospitality and memorable guest experiences. We are expanding with THE NICI Newquay and invite you to join our Waiting Staff team to deliver outstanding service in a fast-paced luxury setting.

Based in Newquay, you will welcome guests, take orders, upsell, and work closely with kitchen and bar teams to ensure seamless dining experiences while upholding presentation standards and brand service levels.