Waiter/Waitress

The Nici; Newquay; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career progression

Job summary

The NICI Collection is a luxury lifestyle hotel group renowned for exceptional hospitality and memorable guest experiences. We are expanding with THE NICI Newquay and invite you to join our Waiting Staff team to deliver outstanding service in a fast-paced luxury setting.

Based in Newquay, you will welcome guests, take orders, upsell, and work closely with kitchen and bar teams to ensure seamless dining experiences while upholding presentation standards and brand service levels.

Qualifications

• Experience in hospitality or food service.
• Excellent communication and guest-orientation.
• Ability to work in a fast-paced environment.
• Willingness to upsell and promote hotel experiences.

Responsibilities

• Welcome and serve guests in a friendly and professional manner.
• Take food and beverage orders accurately.
• Deliver exceptional customer service throughout service.
• Maintain cleanliness and presentation standards.
• Work closely with kitchen and bar teams.
• Upsell menu items and promote hotel experiences where appropriate.

Skills

Hospitality experience

Customer service

Communication skills

Upselling ability

Job description

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, stylish accommodation, and unforgettable guest experiences to some of the UK's most sought-after locations.

What began with THE NICI Bournemouth, inspired by Miami's South Beach, has grown into an exciting collection with the opening of THE NICI Newquay and THE NICI New Forest in June 2026. This is just the beginning of our journey as we continue to grow and create exciting opportunities across the group.

The Role

As a member of our Waiting Staff team, you will deliver outstanding service and create memorable dining experiences for our guests.

Key Responsibilities

• Welcome and serve guests in a friendly and professional manner.
• Take food and beverage orders accurately.
• Deliver exceptional customer service throughout service.
• Maintain cleanliness and presentation standards.
• Work closely with kitchen and bar teams.
• Upsell menu items and promote hotel experiences where appropriate.

About You

• Passionate about hospitality and guest service.
• Friendly, confident, and professional.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Previous restaurant or hospitality experience is desirable.

What We Offer

• Competitive salary.
• Staff discounts across THE NICI Collection.
• Training and development opportunities.
• Career progression within a growing luxury hotel group.

Join THE NICI Collection and be part of an exciting hospitality brand where exceptional service, memorable experiences, and career growth go hand in hand.

Compensation: To be discussed