Luxury Hotel Marketing Coordinator: Events & Brand Champion

Elite Hotels (Rotherwick) Ltd.; East Grinstead; On-site; GBP 28,000 - 42,000; Full time

Job summary

Elite Hotels is seeking a hands-on Marketeer to own on-property marketing, ensure brand consistency, and maximise revenue opportunities.

Based at Ashdown Park Hotel & Country Club in Sussex, you will bring annual plans to life, manage events, guest touchpoints and storytelling opportunities with the central team.

You will work with HODs and senior management, support HR marketing, and optimise cross-selling of hotel services while meeting deadlines.

Qualifications

• Previous experience in marketing, preferably in hospitality
• Experience with Canva or similar design tools
• Confident in identifying areas for improvement and recommending actionable solutions
• A strong, and highly organised, communicator
• Commercially astute with an appreciation for the customer journey
• Experience in working effectively with a diverse set of stakeholders

Responsibilities

• Be a point of contact for press visits and provide input into monthly PR calls
• Own the calendar of events from idea generation with key stakeholders and planning to marketing activities and reporting
• Ensure guest-facing marketing touch points are presented in line with company standards
• Assist in the coordination of key print projects alongside the central team, managing stock and usage, and processing simple design tasks
• Collate requirements from hotel to achieve deadlines of key central marketing initiatives
• Assist in the roll-out of refreshed branding in line with schedule
• Support the central marketing team in gathering on-the-ground content, including photo/video shoots
• Communicate guest-facing operational changes to the central team for online updates
• Act as the go-to for on-property marketing communication with HODs and senior management
• Support HR Department with marketing tasks to promote the hotel as an employer of choice
• Work with the Group Digital Marketing Executive to manage presence on third-party listing sites
• Maximise opportunities to cross-sell hotel services to on-property guests and capture relevant data

Skills

Adaptable marketer

Strong communicator

Customer journey awareness

Stakeholder collaboration

Commercial awareness

Hospitality marketing

Tools

Canva

Job description

Elite Hotels is seeking a hands-on Marketeer to own on-property marketing, ensure brand consistency, and maximise revenue opportunities.

Based at Ashdown Park Hotel & Country Club in Sussex, you will bring annual plans to life, manage events, guest touchpoints and storytelling opportunities with the central team.

You will work with HODs and senior management, support HR marketing, and optimise cross-selling of hotel services while meeting deadlines.