Luxury Hotel Front Desk Concierge

Athenaeum Hotel

Greater London

Hybrid

GBP 18,000 - 24,000

Full time

3 days ago
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Benefits offered by this job

Free hotel breaks
Discounted hotel stays
Heka benefits platform
Salary sacrifice
Enhanced parental leave
Annual social events
Training programs
Wellbeing service
Free meals on duty
On-site parking
Uniform provided

Job summary

TheAthenaeum is a luxury hotel near Green Park, seeking a Hotel Receptionist to welcome guests, manage check-in/check-out, and handle reservations with calm professionalism. You will address inquiries and ensure a smooth, memorable stay at the front desk.

Join a family-owned luxury experience with strong benefits and opportunities for personal development, wellbeing support, and guest-focused service.

Qualifications

  • Experience in hotel front desk is preferred.
  • Strong guest-service mindset and professionalism.

Responsibilities

  • Assist guests during check-in and check-out.
  • Manage reservations and respond to enquiries.
  • Address issues raised by guests during their stay.
  • Provide warm, authentic service at the front desk.

Skills

Customer service
Attention to detail
Calm under pressure

Job description

TheAthenaeum is a luxury hotel near Green Park, seeking a Hotel Receptionist to welcome guests, manage check-in/check-out, and handle reservations with calm professionalism. You will address inquiries and ensure a smooth, memorable stay at the front desk.

Join a family-owned luxury experience with strong benefits and opportunities for personal development, wellbeing support, and guest-focused service.

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