Front Desk Concierge - 5-Star Hospitality

Aldgate Hotel Opco Limited; Greater London; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Special room rates across UK & Europe

Recognition scheme with vouchers

Talent referral scheme

Thank You Week activities

Wellbeing Calendar

Training programs and clear paths for)

Zusammenfassung

Aldgate Hotel Opco Limited is seeking a Receptionist to support the smooth running of the Front Office and welcome guests with the 5-star Leonardo experience. You will act as a hotel ambassador, handling check-in/check-out and delivering guest care with warmth and professionalism.

The role emphasizes creating memorable guest moments, teamwork, and adherence to hotel standards across Leonardo Hotels estate in the UK and Ireland.

Qualifikationen

• Be courteous to guests and colleagues at all times.
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city.
• Have top-notch organisational skills.
• Be dependable, and a reassuring influence for guests.

Aufgaben

• Oversee check-in and check-out processes.
• Act as ambassador for the hotel and Leonardo Hotels estate.
• Collaborate with other departments to ensure guest satisfaction.

Kenntnisse

Guest service

Communication

Local recommendations

Organisational skills

Jobbeschreibung

Aldgate Hotel Opco Limited is seeking a Receptionist to support the smooth running of the Front Office and welcome guests with the 5-star Leonardo experience. You will act as a hotel ambassador, handling check-in/check-out and delivering guest care with warmth and professionalism.

The role emphasizes creating memorable guest moments, teamwork, and adherence to hotel standards across Leonardo Hotels estate in the UK and Ireland.