Customer Contracts & Installations Coordinator

Honeycomb; Belfast City District; On-site; GBP 29,000 - 33,000; Full time

Job summary

Honeycomb is recruiting a Service Co-ordinator for its Belfast office to manage contracts from agreement through installation and completion. You will coordinate surveys and installation schedules, maintain records, and ensure each stage of the customer journey is managed efficiently and on schedule.

The role requires experience in administration or coordination, with strong organisational skills, attention to detail, and clear communication with customers and internal teams.

Qualifications

• Experience in an administrative or coordination-based role.
• Strong organisational skills and excellent attention to detail.
• Confident communicating with customers and internal teams.
• Proactive attitude with good problem-solving abilities and a collaborative approach.

Responsibilities

• Overseeing customer contracts, ensuring information is accurate and progressed on time.
• Coordinating surveys and installation schedules with customers, surveyors and fitting teams.
• Maintaining accurate records and preparing installation packs and documentation.
• Keeping customers informed and resolving issues through to completion.

Skills

Organisational skills

Attention to detail

Communication

Problem solving

Collaborative approach

Job description

Honeycomb is recruiting a Service Co-ordinator for its Belfast office to manage contracts from agreement through installation and completion. You will coordinate surveys and installation schedules, maintain records, and ensure each stage of the customer journey is managed efficiently and on schedule.

The role requires experience in administration or coordination, with strong organisational skills, attention to detail, and clear communication with customers and internal teams.