Luxury Hospitality Assistant – Dining & Guest Experience

Oakland Care; Hastings; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Enhanced BH pay

Additional annual leave

Cycle to work

Birthday time off

Sick pay above statutory

Refer a friend

Staff recognition

Health cash plan

Death in service

Long service awards

Job summary

Oakland Care in Hastings is seeking a Hospitality Assistant to join a friendly team and deliver exceptional hospitality services to residents. You will support mealtimes, keep dining spaces tidy and well stocked, manage stock and temperature checks, and assist residents with day-to-day non-care needs.

This is a full-time role based at Hastings Court with a 40.25 hour week. We offer free meals per shift, a uniform, enhanced holiday pay, extra annual leave for long service, a Cycle to Work scheme,

Qualifications

• Previous experience in a similar role within a luxurious setting is preferred.
• Customer-facing experience and ability to build relationships with stakeholders.

Responsibilities

• Assist with meal service in resident rooms or dining rooms.
• Refill water jugs and ensure beverages are available.
• Set up and clear tables before/after lunch service.
• Record and monitor fridge and dining room temperatures to meet standards.
• Maintain the Bistro to be clean, organized and well stocked.
• Attend to residents' non-care needs and assist where required.

Skills

Hospitality experience

Customer service

Teamwork

Job description

Oakland Care in Hastings is seeking a Hospitality Assistant to join a friendly team and deliver exceptional hospitality services to residents. You will support mealtimes, keep dining spaces tidy and well stocked, manage stock and temperature checks, and assist residents with day-to-day non-care needs.

This is a full-time role based at Hastings Court with a 40.25 hour week. We offer free meals per shift, a uniform, enhanced holiday pay, extra annual leave for long service, a Cycle to Work scheme,