Lux Hospitality Assistant - Dining & Guest Experience

Oakland Care Ltd; Wantage; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Holiday pay

Cycle to Work scheme

Birthday time off

Sick pay

Refer a Friend scheme

Recognition program

Health Cash Plan

Death in Service

Long service awards

Job summary

Oakland Care Ltd in Wantage is seeking a Hospitality Assistant to join our team and deliver exceptional service in a luxurious setting. You will support meal service, keep dining spaces tidy, manage stock and temperature checks, and assist residents with day-to-day non-care needs.

The role emphasises a warm, welcoming environment and strong people skills, with a 40-hour week and a pay rate of £13.20 per hour. A permanent, full-time contract is offered.

Qualifications

• Previous experience in a similar role within a luxurious setting.
• Can-do attitude and willingness to support residents with the best quality service.
• Customer-facing experience including building relationships with internal and external stakeholders.

Responsibilities

• Assist with meal service in resident rooms or dining areas.
• Ensure water jugs are refilled in resident rooms.
• Set up and clear tables before and after lunch service.
• Record and monitor temperatures of fridges and dining service stations.
• Maintain the Bistro to be clean, organized and well stocked.
• Attend to residents' non-care needs including opening/closing curtains and TV control.

Skills

Hospitality experience

Teamwork

Customer service

Attention to detail

Job description

Oakland Care Ltd in Wantage is seeking a Hospitality Assistant to join our team and deliver exceptional service in a luxurious setting. You will support meal service, keep dining spaces tidy, manage stock and temperature checks, and assist residents with day-to-day non-care needs.

The role emphasises a warm, welcoming environment and strong people skills, with a 40-hour week and a pay rate of £13.20 per hour. A permanent, full-time contract is offered.