Hospitality Assistant - Luxury Care Home

Oakland Care; Wantage; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

1 freemeal per shift

Uniform provided

Enhanced Bank Holiday pay

Increased Annual Leave entitlement - 3

Cycle to Work scheme

Milestone Birthdays - extra time off

Company sickpay (subject to length of)

Refer a Friend Scheme

Recognition and staff appreciation

Health Cash Plan

Death in Service Benefit

Long service awards

Job summary

Oakland Care's Elmbrook Court Wantage is seeking a Hospitality Assistant to deliver exceptional service, assist with mealtimes, keep dining spaces tidy, manage stock and temperature checks, and support residents with non‑care needs.

You will join a friendly team to create a warm, welcoming environment and contribute to residents' daily lives, requiring strong people skills and a hospitality background.

Qualifications

• Previous experience of working in a similar role within a luxurious setting.
• 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
• Customer facing experience including building working relationships with internal and external stakeholders.

Responsibilities

• Assisting with meal service either in resident rooms or dining rooms.
• To ensure that water/drink jugs are regularly refilled in resident rooms.
• Help set up and clear down tables before and after lunch service.
• Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
• Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
• Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc.

Skills

Hospitality experience

Luxurious setting

Customer service

Job description

Oakland Care's Elmbrook Court Wantage is seeking a Hospitality Assistant to deliver exceptional service, assist with mealtimes, keep dining spaces tidy, manage stock and temperature checks, and support residents with non‑care needs.

You will join a friendly team to create a warm, welcoming environment and contribute to residents' daily lives, requiring strong people skills and a hospitality background.