Hospitality Assistant - Luxury Care Home

Oakland Care

Wantage

On-site

GBP 17,000 - 19,000

Full time

14 days+
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Benefits offered by this job

1 freemeal per shift
Uniform provided
Enhanced Bank Holiday pay
Increased Annual Leave entitlement - 3
Cycle to Work scheme
Milestone Birthdays - extra time off
Company sickpay (subject to length of)
Refer a Friend Scheme
Recognition and staff appreciation
Health Cash Plan
Death in Service Benefit
Long service awards

Job summary

Oakland Care's Elmbrook Court Wantage is seeking a Hospitality Assistant to deliver exceptional service, assist with mealtimes, keep dining spaces tidy, manage stock and temperature checks, and support residents with non‑care needs.

You will join a friendly team to create a warm, welcoming environment and contribute to residents' daily lives, requiring strong people skills and a hospitality background.

Qualifications

  • Previous experience of working in a similar role within a luxurious setting.
  • 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
  • Customer facing experience including building working relationships with internal and external stakeholders.

Responsibilities

  • Assisting with meal service either in resident rooms or dining rooms.
  • To ensure that water/drink jugs are regularly refilled in resident rooms.
  • Help set up and clear down tables before and after lunch service.
  • Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
  • Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
  • Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc.

Skills

Hospitality experience
Luxurious setting
Customer service

Job description

Oakland Care's Elmbrook Court Wantage is seeking a Hospitality Assistant to deliver exceptional service, assist with mealtimes, keep dining spaces tidy, manage stock and temperature checks, and support residents with non‑care needs.

You will join a friendly team to create a warm, welcoming environment and contribute to residents' daily lives, requiring strong people skills and a hospitality background.

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