Luxury Fragrance Store Lead (Assistant Manager)

Battersea Academy for Skills & Employment (BASE) C.I.C.; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

Diptyque Battersea Power Station is seeking an Assistant Manager to drive store performance and uphold the luxury brand experience. You will lead a team, execute product launches, maintain VM standards and deliver impeccable customer service in a busy London boutique.

Ideal candidates will have fragrance/beauty luxury retail experience, a proven sales record, and strong ability to coach staff. The role requires availability for Saturdays and Sundays and a flexible schedule.

Qualifications

• Passion for Fragrance/Beauty/Luxury Retail in a similar role.
• Strong sales focus with a proven track record.

Responsibilities

• Drive store sales KPI’s including ATV, UPT, conversion and CRM.
• Support product launches with in-store visuals, sampling and window schemes.
• Maintain VM standards and train staff on brand guidelines.
• Deliver exceptional customer service and handle queries professionally.
• Develop relationships with customers and local partners to maximise opportunities.
• Assist with stock, cash handling, till procedures and reporting.

Skills

Fragrance expertise

Luxury retail

Customer service

Sales KPI

Team leadership

Job description

Diptyque Battersea Power Station is seeking an Assistant Manager to drive store performance and uphold the luxury brand experience. You will lead a team, execute product launches, maintain VM standards and deliver impeccable customer service in a busy London boutique.

Ideal candidates will have fragrance/beauty luxury retail experience, a proven sales record, and strong ability to coach staff. The role requires availability for Saturdays and Sundays and a flexible schedule.