Luxury Fashion Sales Specialist | Growth & Training

FLANNELS; Rushden; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Staff discount across Frasers Group

Career progression

Premium environment

Training and development

Job summary

Flannels is seeking a Sales Assistant to be the face of luxury retail in Rushden. You’ll warmly welcome customers, understand their needs, and style with intent to create a memorable, polished shopping experience.

From day one you’ll receive a thorough induction, with internal development pathways and progression opportunities as you grow in fashion knowledge, product trends and customer service excellence. You’ll work in a premium environment with training and career growth across brands.

Qualifications

• Strong communication and people skills.
• Great service mindset and a passion for fashion.
• Reliability, flexibility and a can-do attitude.
• Interest in designer and contemporary fashion.

Responsibilities

• Welcome every customer like they're walking into somewhere special.
• Ask the right questions, listen properly, and style with intent.
• Stay sharp on collections, brands and trends.
• Bring promotions, loyalty perks and extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor looking flawless and presentation-ready.
• Prepare the store each morning through replenishment.
• Spot opportunities for add-ons and smarter alternatives.
• Deliver service that's consistent and brand-aligned.

Skills

Customer service

Communication

People skills

Team player

Flexibility

Attention to detail

Job description

Flannels is seeking a Sales Assistant to be the face of luxury retail in Rushden. You’ll warmly welcome customers, understand their needs, and style with intent to create a memorable, polished shopping experience.

From day one you’ll receive a thorough induction, with internal development pathways and progression opportunities as you grow in fashion knowledge, product trends and customer service excellence. You’ll work in a premium environment with training and career growth across brands.