Luxury Retail Sales Associate — Elite Styling & Growth

Frasers Group; Kingston upon Thames; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Staff discount across Frasers Group

Real progression

Premium environment

Training and development

Résumé du poste

Flannels, part of the Frasers Group, is seeking a Sales Assistant to be the face of luxury retail in our Kingston upon Thames store. You’ll welcome customers, explain collections, and deliver polished service that reflects our brand.

From day one you’ll receive a thorough induction, with ongoing training and progression within the group. You’ll work on the shop floor, handling transactions and keeping presentations flawless to drive loyalty.

Qualifications

• Customer service mindset and ability to engage customers.
• Strong communication and interpersonal skills.
• Team-oriented approach with a positive attitude.
• Flexibility to meet store needs and busy periods.
• Interest in designer and contemporary fashion.

Responsabilités

• Welcome every customer and create a personal, luxury experience.
• Ask questions, listen, and style with intent.
• Stay up-to-date on collections and trends to inform recommendations.
• Promote promotions and loyalty perks to customers.
• Handle transactions accurately and confidently.
• Keep the shop floor presented to a high standard.
• Prepare the store each morning for trade.
• Identify opportunities for add-ons and alternatives.
• Deliver service that aligns with Flannels standards.
• Follow company policies and procedures.

Connaissances

Customer service

Communication

Team player

Flexibility

Description du poste

Flannels, part of the Frasers Group, is seeking a Sales Assistant to be the face of luxury retail in our Kingston upon Thames store. You’ll welcome customers, explain collections, and deliver polished service that reflects our brand.

From day one you’ll receive a thorough induction, with ongoing training and progression within the group. You’ll work on the shop floor, handling transactions and keeping presentations flawless to drive loyalty.