Luxury Fashion Sales Ambassador - Immediate Impact & Growth

Frasers Group; Shirebrook; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Staff discount across Frasers Group

Real progression

Premium environment

Training and development

Job summary

Flannels is where luxury lives. Home to over 200 designer and contemporary brands, we set the standard for luxury fashion across the UK, in-store and online. If you love fashion and believe in doing things properly, you’ll feel right at home.

As a Sales Assistant you’re the face of luxury retail: welcome customers, ask questions, style with intent, stay on trend, and bring promotions and loyalty perks to life.

Qualifications

• Confidence, energy, and drive to deliver.
• Strong communication and people skills.
• Genuine passion for customer service.
• Team-first mindset and love for fast-paced retail.
• Reliability, flexibility and adaptability.
• Real interest in designer and contemporary fashion.

Responsibilities

• Welcome every customer and create a personal, polished experience.
• Ask questions, listen, and style with intent.
• Stay sharp on collections, brands and trends for informed recommendations.
• Bring promotions and loyalty perks to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor presentation flawless and trade-ready.
• Deliver consistently thoughtful service that reflects Flannels.

Skills

Confidence & energy

Communication & people skills

Passion for customer service

Team mindset

Reliability & flexibility

Interest in designer fashion

Job description

Flannels is where luxury lives. Home to over 200 designer and contemporary brands, we set the standard for luxury fashion across the UK, in-store and online. If you love fashion and believe in doing things properly, you’ll feel right at home.

As a Sales Assistant you’re the face of luxury retail: welcome customers, ask questions, style with intent, stay on trend, and bring promotions and loyalty perks to life.