Luxury Fashion Sales Concierge

Frasers Group; Douglas; Presencial; GBP 12.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Staff discount across Frasers Group

Training and development

Premium environment

Descripción de la vacante

Flannels, part of Flasers Group, is seeking a Sales Assistant to act as the face of luxury retail. You’ll greet customers, style with intent, stay on-trend with collections, and bring promotions and loyalty perks to life.

The role emphasizes premium service, polished presentation, and a fast-paced, team-driven environment. You’ll work to a high standard, with a strong emphasis on customer experience, reliability, and adaptability.

Formación

• Confidence, energy, and a drive to deliver.
• Strong communication and people skills.
• Genuine passion for customer service done well.
• Team-first mindset and love for fast-paced retail.
• Reliability, flexibility, and willingness to roll with change.
• Real interest in designer and contemporary fashion.

Responsabilidades

• Welcome every customer and create a personal, premium experience.
• Ask the right questions, listen, and style with intent.
• Stay sharp on collections, brands, and trends to tailor recommendations.
• Bring promotions, loyalty perks, and extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor presentation flawless and replenishment-ready.
• Spot opportunities for add-ons and smarter alternatives.
• Deliver service that’s consistent and unmistakably Flannels.
• Follow policies and procedures to maintain high standards.

Conocimientos

Customer service

Communication skills

Team player

Reliability

Flexibility

Passion for fashion

Descripción del empleo

Flannels, part of Flasers Group, is seeking a Sales Assistant to act as the face of luxury retail. You’ll greet customers, style with intent, stay on-trend with collections, and bring promotions and loyalty perks to life.

The role emphasizes premium service, polished presentation, and a fast-paced, team-driven environment. You’ll work to a high standard, with a strong emphasis on customer experience, reliability, and adaptability.