Luxury Fashion Sales Advisor

FLANNELS; Sutton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Staff discount

Career progression

Premium environment

Training and development

Job summary

Flannels, a luxury fashion destination in the UK, is seeking a Sales Assistant to be the face of the brand. Youll greet customers, ask intelligent questions, and style with intent, helping every guest feel special.

Youll stay on top of collections and trends, bring promotions to life, handle transactions confidently, and keep the shop floor flawless. Training and progression paths support your growth within Flannels and the Frasers Group.

Qualifications

• Strong communication and people skills.
• You connect easily with customers.
• Genuine interest in designer and contemporary fashion.
• Confidence, energy, and a drive to deliver.
• Team-first mindset and love for fast-paced retail.

Responsibilities

• Welcome every customer like they're walking into somewhere special.
• Ask the right questions, listen properly, and style with intent.
• Stay sharp on collections, brands and trends to make informed recommendations.
• Bring promotions, loyalty perks and extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor looking flawless and presentation on point.
• Get the store trade-ready every morning through replenishment and prep.
• Spot opportunities for add-ons and smarter alternatives.
• Deliver service that's consistent and unmistakably Flannels.

Skills

Communication skills

People skills

Customer service

Fashion interest

Reliability

Job description

Flannels, a luxury fashion destination in the UK, is seeking a Sales Assistant to be the face of the brand. Youll greet customers, ask intelligent questions, and style with intent, helping every guest feel special.

Youll stay on top of collections and trends, bring promotions to life, handle transactions confidently, and keep the shop floor flawless. Training and progression paths support your growth within Flannels and the Frasers Group.