Luxury Fashion Sales Assistant — Personal Styling & Growth

Flannels; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Career progression

Premium environment

Training & development

Competitive pay

Job summary

Flannels is seeking a Sales Assistant to be the face of luxury retail in our flagship store. You’ll greet customers, understand their needs, and provide personalised styling while upholding the highest standards of presentation.

You will greet every customer, ask the right questions, stay on top of trends, and bring promotions to life. A team-focused, customer-first mindset is essential to succeed in our fast-paced environment.

Qualifications

• Confidence, energy, and a drive to deliver.
• Strong communication and people skills.
• Genuine passion for customer service done well.
• Team-first mindset and love for fast-paced retail.
• Reliability, flexibility, and capability to adapt to change.
• Genuine interest in designer and contemporary fashion.

Responsibilities

• Welcome every customer as you would welcome a guest in a luxury space.
• Ask questions, listen, and style with intent.
• Stay sharp on collections, brands, and trends to tailor recommendations.
• Bring promotions, loyalty perks, and extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor looking flawless and well-presented.
• Prepare the store each morning with replenishment and setup.
• Spot opportunities for add-ons and smarter alternatives.
• Deliver service that is consistent, considered, and unmistakably Flannels.

Skills

Customer service

Communication

Teamwork

Reliability

Flexibility

Fashion interest

Job description

Flannels is seeking a Sales Assistant to be the face of luxury retail in our flagship store. You’ll greet customers, understand their needs, and provide personalised styling while upholding the highest standards of presentation.

You will greet every customer, ask the right questions, stay on top of trends, and bring promotions to life. A team-focused, customer-first mindset is essential to succeed in our fast-paced environment.