Luxury F&B Supervisor: Elevate Guest Experience

Firmdale Hotels; Greater London; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Health cash plan

Complimentary meals on shift

Flexible scheduling

Paid overtime

Job summary

Firmdale Hotels’ Dorset Square Hotel in Marylebone is seeking a Food and Beverage Supervisor to lead the restaurant and bar operations, delivering exceptional guest experiences and upholding high service standards.

You will collaborate with senior management, motivate the team, and conduct daily briefings to keep guests satisfied. The role offers a competitive hourly rate, meals on shift, paid overtime, and ongoing training within a luxury setting.

Qualifications

• Previous experience as a Restaurant or F&B supervisor in a luxury venue.
• Genuine passion for Food and Beverage with knowledge of quality products.
• Strong understanding of market trends and competitors.
• Proven ability to lead, motivate, and develop a team to achieve excellence.
• Exceptional communication skills and keen attention to detail.

Responsibilities

• Oversee day-to-day restaurant and bar operations.
• Foster professional relationships with guests.
• Address guest concerns and liaise with management.
• Ensure compliance with relevant regulations and standards.
• Collaborate with management to maintain high service standards.
• Conduct daily team briefings to align and motivate.
• Champion staff retention and a positive work environment.

Skills

Guest service

Leadership

Team motivation

Communication

Job description

Firmdale Hotels’ Dorset Square Hotel in Marylebone is seeking a Food and Beverage Supervisor to lead the restaurant and bar operations, delivering exceptional guest experiences and upholding high service standards.

You will collaborate with senior management, motivate the team, and conduct daily briefings to keep guests satisfied. The role offers a competitive hourly rate, meals on shift, paid overtime, and ongoing training within a luxury setting.