Bar Supervisor: Elevate Service, Lead Team & Revenue

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance up to 25 days

Free meals on duty

Discounts at The Doyle Collection

Training and personal development

Cycle to work scheme

Life Insurance and Company Pension

Complimentary dry cleaning

Employee assistance programme

Staff events

Job summary

The Marylebone, London is seeking a Bar Supervisor to lead day-to-day bar operations, ensuring outstanding guest experiences and strong commercial performance under the Bar Manager and Head Bartender.

You will coach bartenders, manage stock and cash handling, help develop cocktail menus, upsell, and work with hotel teams to deliver memorable experiences while upholding the highest standards of service and safety.

Qualifications

• Previous experience in a supervisory role within a high-volume or luxury bar environment.
• Strong knowledge of cocktails, spirits, wines and beverage trends.
• Excellent leadership, communication and team development skills.
• Strong organisational and financial awareness, including stock and cash management.
• Ability to work calmly and effectively in a fast-paced environment.
• Hands-on approach with a positive and professional attitude.
• Knowledge of licensing legislation, health & safety and food safety standards.

Responsibilities

• Supporting the smooth day-to-day operation of the bar, ensuring the highest standards of service at all times.
• Supervising, coaching and developing bartenders and barbacks to deliver exceptional guest experiences.
• Leading opening and closing procedures, cash handling, till reconciliation and banking processes.
• Monitoring stock levels, placing orders and ensuring effective stock control to minimise waste and maximise profitability.
• Assisting with the creation and development of innovative cocktail menus, seasonal drinks and promotions.
• Maximising revenue opportunities through upselling, promotions and excellent product knowledge.
• Ensuring all team members have a strong understanding of menus, drinks, ingredients and local area recommendations.
• Handling guest feedback and resolving issues professionally and efficiently.
• Supporting the planning and delivery of events and special occasions within the bar.
• Analysing business levels and anticipating operational requirements to ensure the team is prepared for upcoming demand.
• Working collaboratively with other hotel departments to maximise guest satisfaction and revenue opportunities.
• Maintaining the highest standards of cleanliness, presentation, health & safety and licensing compliance.
• Using guest feedback and quality measures to identify opportunities for continuous improvement.
• Supporting performance management, training, appraisals and ongoing development of team members.

Skills

Supervisory experience

Cocktails knowledge

Leadership

Stock & cash management

Licensing & safety knowledge

Customer service

Job description

The Marylebone, London is seeking a Bar Supervisor to lead day-to-day bar operations, ensuring outstanding guest experiences and strong commercial performance under the Bar Manager and Head Bartender.

You will coach bartenders, manage stock and cash handling, help develop cocktail menus, upsell, and work with hotel teams to deliver memorable experiences while upholding the highest standards of service and safety.