Luxury Events Sales Office Manager

Mar Hall; Bishopton; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Complimentary luxury leisure club |  m

Discounted leisure club membership for

50% discount on Spa treatments

Generous Golf day discounts

50% discount on food for you +3 guests

Discounted colleague overnight stays

Friends & family hotel rates

Exclusive wellbeing support programme

Access to exclusive room rates across

Free on-site parking

Recommend-a-Friend bonus scheme

Job summary

JA Mar Hall is seeking an organised, experienced Sales Office Manager to oversee the reactive sales and events sales offices function. You will manage the Weddings & Events Sales Manager and Events Coordinator, ensuring a seamless journey from enquiry through to handover while maintaining exceptional client experience.

You will lead the daily operation of the Sales/Events Office, drive conversion targets, and collaborate with operational departments to meet client expectations.

Qualifications

• Previous experience within hotel sales, events, or reactive sales management.
• Strong organisational and administrative capability.
• Experience managing weddings, meetings, groups or luxury events business.
• Excellent communication and client relationship skills.
• Commercially aware with a strong understanding of conversion and sales processes.
• Ability to manage a fast paced office environment with attention to detail.
• Experience having line management responsibility for other co-ordinators.

Responsibilities

• Manage all reactive sales enquiries across weddings, meetings, events, and group reservations business.
• Drive enquiry conversion and ensure timely, professional client and internal operational communication.
• Oversee sales administration, proposal quality, and follow up standards; support achievement of budgeted sales.
• Lead and support the Wedding Sales Manager and Events Coordinator; ensure strong organisation and operational standards.
• Conduct regular pipeline reviews and support conversion strategy; maintain accountability for enquiry handling and response times.

Skills

Organisational skills

Administrative capability

Communication skills

Team leadership

Sales process understanding

Job description

JA Mar Hall is seeking an organised, experienced Sales Office Manager to oversee the reactive sales and events sales offices function. You will manage the Weddings & Events Sales Manager and Events Coordinator, ensuring a seamless journey from enquiry through to handover while maintaining exceptional client experience.

You will lead the daily operation of the Sales/Events Office, drive conversion targets, and collaborate with operational departments to meet client expectations.