Meetings & Events Sales Leader

The Webb Hotel Group; Sutton Coldfield; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary based on experience

Hotel and spa discounts

50% discount in our restaurants

Discounts on our special events

Management training opportunities

24/7 Employee Assistance Programme

Company reward and recognition schemes

Length of service awards

Annual leave entitlement increases

Christmas gifts and seasonal recognit

Meals on duty

Job summary

Moor Hall Hotel & Spa is seeking a Meetings & Events Sales Office Manager to lead our dynamic ME Sales team and turn enquiries into unforgettable events. You will nurture relationships with corporate clients, agencies and stakeholders, while driving revenue growth and ensuring exceptional guest journeys from enquiry to contract.

You will inspire, coach and develop your team, collaborating with Operations, Food & Beverage and Finance to deliver seamless event delivery and continuous process

Qualifications

• Experience in Meetings & Events Sales or Hotel Sales management.
• Experience leading, coaching and developing a team.
• Creative thinker with ability to identify opportunities and grow revenue.
• Proven track record of achieving sales targets.
• Strong commercial awareness and negotiation skills.
• Experience managing enquiry pipelines and conversion performance.
• Excellent communication and relationship-building abilities.
• Proactive, organized and solutions-focused.

Responsibilities

• Motivate, coach and develop the Meetings & Events Sales team to reach potential.
• Lead by example, delivering exceptional customer service at every stage of the client journey.
• Oversee the enquiry-to-contract process and maximize opportunities.
• Drive conversion, revenue and upselling strategies to hit targets.
• Build relationships with corporate clients, agencies and stakeholders.
• Collaborate with Operations, F&B and Finance to ensure seamless events.
• Continuously review processes to improve efficiency and guest experience.
• Ensure each event starts with a great customer journey from first enquiry.

Skills

Team leadership

Sales leadership

Hospitality sales

Client relationships

Negotiation

Revenue growth

Enquiry management

CRM software

Tools

CRM software

Job description

Moor Hall Hotel & Spa is seeking a Meetings & Events Sales Office Manager to lead our dynamic ME Sales team and turn enquiries into unforgettable events. You will nurture relationships with corporate clients, agencies and stakeholders, while driving revenue growth and ensuring exceptional guest journeys from enquiry to contract.

You will inspire, coach and develop your team, collaborating with Operations, Food & Beverage and Finance to deliver seamless event delivery and continuous process