Luxury Events Floor Manager

Iconic Hotels & Resorts; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Discounted stays across Nobu Hotels

Free meals on duty

Up to 33 days annual leave

Life Assurance Scheme

Cycle to Work Scheme

Discounted food & beverage

Wellness initiatives

Job summary

Nobu Hotel London Portman Square is seeking an experienced Events Floor Manager to lead the Meetings & Events service operation, guiding a team of supervisors and waiters to deliver flawless events and outstanding guest experiences.

You will work closely with the Meetings & Events Operations Manager to ensure every event runs seamlessly from start to finish, building strong client relationships and delivering memorable experiences in a fast-paced luxury environment.

Qualifications

• Experience managing events/banquets in luxury hotels or premium hospitality environments.
• Strong leadership and people management skills.
• Excellent organisational and communication abilities.

Responsibilities

• Lead Meetings & Events operations during service.
• Motivate and develop a team of supervisors and waiters.
• Serve as main point of contact for clients, organisers, suppliers and vendors.
• Ensure all event requirements are delivered accurately and on time.
• Coordinate with kitchen and operations to guarantee smooth execution.
• Coach and develop colleagues through training and feedback.
• Identify opportunities to improve service standards and guest satisfaction.
• Manage procurement requirements through Procure Wizard.
• Maintain high health, safety and compliance standards.
• Champion Nobu values: Family, Crafted, Smile and Kokoro.

Skills

Event management

People leadership

Vendor coordination

Guest experience

High-profile clients

Job description

Nobu Hotel London Portman Square is seeking an experienced Events Floor Manager to lead the Meetings & Events service operation, guiding a team of supervisors and waiters to deliver flawless events and outstanding guest experiences.

You will work closely with the Meetings & Events Operations Manager to ensure every event runs seamlessly from start to finish, building strong client relationships and delivering memorable experiences in a fast-paced luxury environment.