Luxury Client Experience Concierge

Watches of Switzerland; City of Westminster; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland is seeking a Client Experience Host to join our luxury showroom team in the United Kingdom. You will ensure client experience stations are well stocked and assist Sales Consultants within the showroom and VIP room to deliver an exceptional client experience.

The role rewards a positive, can-do attitude, strong communication, and a keen eye for detail, with opportunities to learn more about fine watches and retail excellence.

Qualifications

• Positive, can-do attitude.
• Organised with a keen eye for detail.
• Passion for delivering exceptional client experience.
• Experience of making and serving beverages.
• Excellent communication and conversational skills.
• Willingness to learn and grow retail knowledge.
• Flexible team player, goes the extra mile.
• Interest in fine watches and business acumen.

Responsibilities

• Maintain stocked client experience stations and assist sales consultants.
• Support showroom and VIP room to deliver exceptional client experiences.

Skills

Organisational skills

Communication

Customer service

Retail knowledge

Beverage preparation

Job description

Watches of Switzerland is seeking a Client Experience Host to join our luxury showroom team in the United Kingdom. You will ensure client experience stations are well stocked and assist Sales Consultants within the showroom and VIP room to deliver an exceptional client experience.

The role rewards a positive, can-do attitude, strong communication, and a keen eye for detail, with opportunities to learn more about fine watches and retail excellence.