Luxury Client Advisor: Elevate Experiences & Sales

LOUIS VUITTON; Greater London; On-site; GBP 22,000 - 38,000; Full time

Job summary

Louis Vuitton seeks a highly motivated Client Advisor to greet clients and deliver personalised luxury service in-store. You will build lasting relationships, showcase product heritage, and effectively cross-sell across categories.

A strong knowledge of fashion and the Louis Vuitton brand is essential. You will work to achieve individual and team sales targets, maintain an immaculate sales floor, and actively participate in client events and CRM-driven follow-ups.

Qualifications

• 2+ years experience in a luxury retail environment, with a proven sales record.
• Excellent client service, relationship building, and rapport with a diverse clientele.
• Strong product knowledge across leather goods, ready-to-wear, and accessories.
• Flexible schedule including evenings, weekends and holidays; multilingual is a plus.

Responsibilities

• Proactively welcome clients, delivering exceptional personalized service.
• Build and maintain lasting client relationships through CRM tools and follow-ups.
• Present features, benefits and heritage across categories to drive sales.
• Achieve individual and team sales targets through cross-selling and up-selling.
• Maintain a pristine, visually appealing sales floor and uphold brand standards.

Skills

Client engagement

Sales & cross-selling

Product knowledge

Communication skills

Multilingual capabilities

Tools

CRM software

Job description

Louis Vuitton seeks a highly motivated Client Advisor to greet clients and deliver personalised luxury service in-store. You will build lasting relationships, showcase product heritage, and effectively cross-sell across categories.

A strong knowledge of fashion and the Louis Vuitton brand is essential. You will work to achieve individual and team sales targets, maintain an immaculate sales floor, and actively participate in client events and CRM-driven follow-ups.