Luxury Client Advisor - Heathrow (2 days/week FTC)

Tiffany & Co; Greater London; Hybrid; GBP 25,000 - 32,000; Part time

Job summary

Tiffany & Co. Heathrow is seeking a Client Advisor to welcome clients and deliver exceptional service in a luxury environment. You will drive sales through clienteling, build lasting relationships, and contribute to achieving store targets while maintaining Tiffany standards of elegance and discretion.

We value curiosity, warmth, and a collaborative mindset, with flexibility to work non-traditional hours, including weekends and holidays. Prior luxury retail or hospitality experience is preferred.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results and cultivating relationships with a diverse client base.
• Experienced sales and clienteling professional in an omnichannel luxury environment.
• Experienced in deploying sales strategies and clienteling initiatives.

Responsibilities

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette.
• Build client development strategy to drive sales, cross-sales and client loyalty.
• Support inventory, reservations, transfers, and care services with operational excellence.
• Contribute to an inclusive and supportive team environment.

Skills

Retail experience

Luxury retail

Clienteling

Sales targets

Interpersonal skills

Communication skills

Flexible hours

Team collaboration

Authorization to work in UK

Education

College/university degree

Graduate Gemologist (GIA)

Tools

POS systems

Microsoft Outlook

Client tracking systems

Job description

Tiffany & Co. Heathrow is seeking a Client Advisor to welcome clients and deliver exceptional service in a luxury environment. You will drive sales through clienteling, build lasting relationships, and contribute to achieving store targets while maintaining Tiffany standards of elegance and discretion.

We value curiosity, warmth, and a collaborative mindset, with flexibility to work non-traditional hours, including weekends and holidays. Prior luxury retail or hospitality experience is preferred.