Luxury Client Advisor - Heathrow

Louis Vuitton; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Louis Vuitton Heathrow is seeking a Client Advisor to deliver exceptional service to our discerning clientele. You will embody the brand values, guide clients through collections, master product knowledge, and build lasting relationships while ensuring a pristine, beautifully presented sales floor that reflects the brand's heritage.

This fixed-term role requires luxury retail experience, exceptional interpersonal skills, and a genuine passion for luxury fashion and culture.

Qualifications

• 2+ years experience in luxury retail or high-end customer service.
• Proven ability to meet or exceed sales targets and deliver exceptional client service.
• Strong communication and interpersonal skills with diverse clientele.
• Genuine passion for luxury fashion and culture.

Responsibilities

• Proactively welcome and engage clients, delivering personalized service and building relationships.
• Master product knowledge across leather goods, ready-to-wear, accessories, and brand heritage.
• Maintain a pristine, visually appealing sales floor and accurately process transactions.
• Utilize CRM tools to capture client information and nurture relationships for repeat business.

Skills

Client service

Sales

Product knowledge

Communication

Tools

CRM tools

Job description

Louis Vuitton Heathrow is seeking a Client Advisor to deliver exceptional service to our discerning clientele. You will embody the brand values, guide clients through collections, master product knowledge, and build lasting relationships while ensuring a pristine, beautifully presented sales floor that reflects the brand's heritage.

This fixed-term role requires luxury retail experience, exceptional interpersonal skills, and a genuine passion for luxury fashion and culture.