Luxury Client Advisor – Curated Experiences & Sales

Tiffany & Co; Greater London; On-site; GBP 23,000 - 38,000; Full time

Job summary

Tiffany & Co. is seeking thoughtful, curious, and optimistic talents to deliver excellence in luxury client service and sales within its Greater London stores.

You will engage clients, drive sales, and build long-term relationships through personalized experiences across in-store and omnichannel channels. The role requires a passion for luxury retail, a proven sales record, and flexibility to work non-traditional hours, including weekends and holidays.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results and cultivating relationships with a diverse client base.
• Experienced sales and clienteling professional in an omnichannel luxury environment.
• Proficient in deploying sales strategies and clienteling initiatives.

Responsibilities

• Deliver unparalleled service and luxury etiquette to clients.
• Drive sales objectives and KPIs through client development and cross-selling.
• Curate memorable client experiences with new creations and services.
• Collaborate with team; manage inventory, reservations, transfers, and care services.

Skills

Retail experience

Luxury retail

Sales results

Clienteling

Omnichannel selling

Interpersonal skills

Flexibility hours

POS systems

Work authorization UK

Education

Bachelor's degree

Graduate Gemologist or GIA coursework

Tools

Microsoft Outlook

POS systems

Job description

Tiffany & Co. is seeking thoughtful, curious, and optimistic talents to deliver excellence in luxury client service and sales within its Greater London stores.

You will engage clients, drive sales, and build long-term relationships through personalized experiences across in-store and omnichannel channels. The role requires a passion for luxury retail, a proven sales record, and flexibility to work non-traditional hours, including weekends and holidays.