Luxury Client Advisor - Ready-to-Wear & Couture

Maison Margiela; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Maison Margiela, a Paris-based luxury fashion house, is seeking a Client Advisor for a flagship store in London. You will warmly welcome clients, deliver personalised service, and drive sales while building lasting relationships and loyalty.

You will stay informed about product features, collections, and brand history to communicate value effectively. You will support visual merchandising, collaborate with the team, and ensure stock is presented to reflect the brand’s luxurious image.

Qualifications

• Experience building long-term relationships with diverse clients.
• Background in luxury fashion or ready-to-wear is preferred.
• Excellent communication skills across all client interactions.

Responsibilities

• Provide a warm welcome and personalised service to all clients.
• Identify client needs and present suitable products to drive sales.
• Build and maintain strong client relationships to foster loyalty.
• Maintain up-to-date knowledge of products, brand history and collections.
• Support visual merchandising to reflect the brand image in-store.
• Collaborate with team members to contribute to store success.
• Assist with stock management and presentation of products.
• Uphold company policies, grooming standards and store procedures.

Skills

Long-term client relationships

Luxury retail experience

Excellent communication

Proactive sales performance

Cross-selling

Versatile mindset

English mandatory

Job description

Maison Margiela, a Paris-based luxury fashion house, is seeking a Client Advisor for a flagship store in London. You will warmly welcome clients, deliver personalised service, and drive sales while building lasting relationships and loyalty.

You will stay informed about product features, collections, and brand history to communicate value effectively. You will support visual merchandising, collaborate with the team, and ensure stock is presented to reflect the brand’s luxurious image.