Senior Luxury Client Advisor | High-Value Experiences

Louis Vuitton; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Louis Vuitton in London seeks a Senior Client Advisor to deliver exceptional client experiences through expert product knowledge and personalised service across all product categories.

You will build long-term client relationships, guide high-value purchases, and mentor teammates while supporting store operations with a client-centric mindset. Rotate across the London store network to meet business needs.

Qualifications

• Experience in luxury retail, high-end hospitality, premium client services, or a related client-facing environment.
• Strong exposure to high-value product categories requiring expert advisory selling.
• Proven ability to build and develop a loyal client portfolio.
• Confidence in managing high-value sales with professionalism, discretion, and attention to detail.
• Strong communication and relationship-building skills.
• A collaborative mindset and the ability to positively influence others through expertise and example.
• Agility, curiosity, and a genuine interest in craftsmanship, product storytelling, and client experience.
• Comfort working in a fast-paced environment with high service expectations.

Responsibilities

• Act as ambassador of the Louis Vuitton brand, delivering an exceptional client experience across all product categories.
• Accompany clients through meaningful and high-value purchases, building long-term relationships based on trust and personalization.
• Support the team by sharing expertise, elevating the purchase experience, and contributing to store performance and image.
• Lead by example in sales leadership and client development to drive KPIs and growth.
• Proactively reach out to clients to grow a loyal client portfolio and cross-sell across categories.

Skills

Luxury retail

High-value sales

Clienteling

Relationship building

Team collaboration

Communication

Storytelling

Adaptability

Job description

Louis Vuitton in London seeks a Senior Client Advisor to deliver exceptional client experiences through expert product knowledge and personalised service across all product categories.

You will build long-term client relationships, guide high-value purchases, and mentor teammates while supporting store operations with a client-centric mindset. Rotate across the London store network to meet business needs.