Luxury Client Advisor & Brand Ambassador

Prada Group; Bicester; On-site; GBP 21,000 - 29,000; Full time

Job summary

Prada Group is seeking a Client Advisor to deliver an extraordinary luxury customer experience in our store and via ecommerce channels. You will discover client needs, promote the Prada brand, and drive individual sales targets while upholding the brand's values and service standards.

The role requires fluency in English, strong relationship skills, and a passion for luxury fashion. You will work within our premium environment, contributing to a seamless client journey and exceptional service.

Qualifications

• Experience in luxury or premium brand retail.
• Strong customer service mindset and product knowledge.
• Ability to build lasting client relationships across channels.
• Team player with good communication and interpersonal skills.

Responsibilities

• Place the customer at the centre and provide outstanding service in-store and online.
• Aim to exceed individual sales targets and contribute to store performance.
• Demonstrate product knowledge and Prada brand heritage.

Skills

Luxury retail experience

Excellent communication

English fluency

Customer relationship building

Job description

Prada Group is seeking a Client Advisor to deliver an extraordinary luxury customer experience in our store and via ecommerce channels. You will discover client needs, promote the Prada brand, and drive individual sales targets while upholding the brand's values and service standards.

The role requires fluency in English, strong relationship skills, and a passion for luxury fashion. You will work within our premium environment, contributing to a seamless client journey and exceptional service.