Luxury Client Advisor: Elevate the Customer Experience

Miu Miu; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Prada Group is seeking a Miu Miu Client Advisor to deliver an extraordinary luxury customer experience, placing the client first and anticipating needs both in-store and on the ecommerce channel.

You will promote the Brand philosophy and values, contribute to achieving personal and store sales targets, and maintain exceptional service with a focus on relationship building and product knowledge.

Qualifications

• Experience in luxury or premium brand environment.
• Fluent English communication, written and spoken.
• Ability to build long-lasting relationships with clients.
• Strong team collaboration and client-centered approach.

Responsibilities

• Place the Customer at the center, delivering an exceptional luxury experience.
• Exceed individual and store sales targets through proactive service.
• Demonstrate deep knowledge of Prada/Miu Miu products and history.
• Capture client data in CRM to personalise future interactions and opportunities.
• Contribute to omni-channel initiatives and maintain showroom standards.

Skills

Luxury service

Client relationships

English fluency

Team work

Communication

Job description

Prada Group is seeking a Miu Miu Client Advisor to deliver an extraordinary luxury customer experience, placing the client first and anticipating needs both in-store and on the ecommerce channel.

You will promote the Brand philosophy and values, contribute to achieving personal and store sales targets, and maintain exceptional service with a focus on relationship building and product knowledge.