Luxury Car Service Advisor - Elite Client Experience

Sytner; Glasgow; On-site; GBP 42,000; Full time

Job summary

A prestigious automotive company in Glasgow seeks an experienced Service Advisor to join their team. In this role, you will deliver exceptional customer experiences to high-net-worth clients, managing routine service and repairs. With a focus on exceeding customer expectations, you will thrive in a fast-paced environment. The position offers competitive compensation, comprehensive training, and opportunities for career advancement. If you have a passion for customer service and a valid UK driving license, we encourage you to apply.

Benefits

33 days holiday including bank holidays

Enhanced Maternity, Paternity and Adoption Pay

Career Development opportunities

Discounted Gym memberships

Cycle to work scheme

Qualifications

• Proven experience in a franchised automotive environment.
• A genuine passion for delivering outstanding customer service.
• A full and valid UK driving licence.

Responsibilities

• Guide customers through the service journey to ensure world class service.
• Manage routine service maintenance and repairs for Porsche vehicles.
• Exceed customer expectations during every visit.

Skills

Customer service excellence

Communication skills

Negotiation skills

Ability to thrive in a high-performance environment

Job description

A prestigious automotive company in Glasgow seeks an experienced Service Advisor to join their team. In this role, you will deliver exceptional customer experiences to high-net-worth clients, managing routine service and repairs. With a focus on exceeding customer expectations, you will thrive in a fast-paced environment. The position offers competitive compensation, comprehensive training, and opportunities for career advancement. If you have a passion for customer service and a valid UK driving license, we encourage you to apply.