Luxury Boutique Team Leader & Client Experience Coach

Chanel Inc.; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension

Retail Discounts

Life Assurance

Cycle Scheme

Employee Assistance Programme

Job summary

CHANEL in Manchester is seeking a Team Manager to lead the boutique floor, ensuring an exceptional client journey through impeccable service and team leadership. You will bridge shopfloor operations with senior management, coach staff, and uphold CHANEL's luxury standards across all client interactions.

You will drive business priorities, maintain a luxury environment, and motivate the team to deliver CHANEL's renowned experience, while reporting on performance and supporting continuous

Qualifications

• Proven experience leading luxury retail teams.
• Excellent client service and relationship-building.
• Ability to coach and develop staff.
• Strong communication with senior management.

Responsibilities

• Lead from the front on the shop floor to deliver impeccable service.
• Inspire and manage the boutique team to achieve daily objectives.
• Collaborate with senior management to align on sales and client experience strategies.

Skills

Leadership

Client Experience

Team Motivation

Floor Management

Communication

Problem Solving

Job description

CHANEL in Manchester is seeking a Team Manager to lead the boutique floor, ensuring an exceptional client journey through impeccable service and team leadership. You will bridge shopfloor operations with senior management, coach staff, and uphold CHANEL's luxury standards across all client interactions.

You will drive business priorities, maintain a luxury environment, and motivate the team to deliver CHANEL's renowned experience, while reporting on performance and supporting continuous