Luxury Accessories Team Leader — On Floor Client Experience

Chanel, Inc.; Greater London; Vor Ort; GBP 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Private Medical Insurance

Pension

Employee Discounts

Zusammenfassung

CHANEL is seeking a Team Manager to lead from the floor at our London boutique, delivering exceptional client journeys and inspiring the team to uphold luxury standards.

You will report to Assistant Managers and the Boutique Director, drive daily performance, coach staff, and ensure a calm, professional atmosphere aligned with CHANEL's vision and values. This permanent, full-time role offers a defined career path within a world-leading luxury house.

Qualifikationen

• Excellent communication and diplomacy to filter messages between senior management and floor
• Adaptability and curiosity to embrace new challenges in a luxury retail environment
• Calm, confident approach with strong sense of responsibility and attention to detail
• Ability to decide and motivate others, guiding the team to deliver Chanel-level service

Aufgaben

• Lead from the front on the shop floor to deliver exceptional client journeys.
• Inspire and coach the team to maintain luxury standards in all operations.
• Bridge between shopfloor and senior management, providing feedback and action plans.
• Support the FA team and ensure calm, professional atmosphere aligned with Chanel values.

Kenntnisse

Communication

Diplomacy

Adaptability

Leadership

Organization

Decision-making

Motivating others

Jobbeschreibung

CHANEL is seeking a Team Manager to lead from the floor at our London boutique, delivering exceptional client journeys and inspiring the team to uphold luxury standards.

You will report to Assistant Managers and the Boutique Director, drive daily performance, coach staff, and ensure a calm, professional atmosphere aligned with CHANEL's vision and values. This permanent, full-time role offers a defined career path within a world-leading luxury house.