Luxury Beauty Team Lead — Multi-Brand Store

L'OREAL GROUP; Croydon; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary + commissions

Staff product perks

30 days holiday

Health & wellbeing benefits

Referral bonuses

Job summary

L'Oréal Luxe in Croydon is seeking a One Luxe Team Leader to drive a world-class customer experience across premium brands. You will lead a high-performing team, coach staff, and build strong relationships with store management and stakeholders to exceed retail targets.

The role focuses on sales leadership, brand standards, and delivering exceptional service through coaching, training, and strategic event planning within a luxury retail environment.

Qualifications

• Leadership and customer-centric mindset required for luxury retail
• Ability to coach and develop high-performing store teams
• Strong stakeholder management within a multi-brand environment

Responsibilities

• Lead a world-class customer experience across L'Oréal Luxe brands.
• Develop and execute retail plans to exceed targets and KPIs.
• Recruit, onboard and develop Beauty Advisors to build a high-performing team.
• Maintain counter standards and brand guidelines to reflect luxury retail.

Skills

Retail Acumen

People Management

Stakeholder Management

Coaching

Operational Skills

Job description

L'Oréal Luxe in Croydon is seeking a One Luxe Team Leader to drive a world-class customer experience across premium brands. You will lead a high-performing team, coach staff, and build strong relationships with store management and stakeholders to exceed retail targets.

The role focuses on sales leadership, brand standards, and delivering exceptional service through coaching, training, and strategic event planning within a luxury retail environment.