Luxury Beauty Client Advisor

Officina Profumo-Farmaceutica di Santa Maria Novella; Slough; On-site; GBP 22,000 - 30,000; Full time

Job summary

Santa Maria Novella in London is seeking a Client Advisor for the Burlington store to deliver a luxury shopping experience. You will meet personal sales targets, uphold brand heritage, and provide exceptional client service, turning visits into lasting relationships.

The role requires fluency in English and Arabic, a strong customer-service mindset, and the ability to work in a fast-paced luxury environment while collaborating with the team.

Qualifications

• Prior luxury retail or beauty sales experience is preferred.
• Proficiency in English and Arabic.
• Ability to work in fast-paced environment.
• Strong communication and relationship-building skills.

Responsibilities

• Consistently reach and exceed personal and store sales targets.
• Deliver superior customer service and build brand loyalty.
• Leverage product knowledge and brand heritage in selling experience.
• Collaborate with Store Manager and colleagues to ensure outstanding store performance.
• Adopt Omni Channel approach.
• Maintain store presentation per brand guidelines.

Skills

Customer service

Sales targets

Communication skills

Fluency in English

Arabic language

Job description

Santa Maria Novella in London is seeking a Client Advisor for the Burlington store to deliver a luxury shopping experience. You will meet personal sales targets, uphold brand heritage, and provide exceptional client service, turning visits into lasting relationships.

The role requires fluency in English and Arabic, a strong customer-service mindset, and the ability to work in a fast-paced luxury environment while collaborating with the team.