Luxury Client Advisor – Elevate Brand Experience

Church's; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Church's London boutique is seeking a client-focused luxury sales ambassador to convey the Brand philosophy and drive an extraordinary in-store experience. You will place the client at the centre, demonstrate product knowledge, and deliver tailored service that anticipates needs and creates lasting relationships.

Joining the Prada Group heritage, you will operate in a creative, international environment, stay updated on fashion trends, support CRM data capture and cross-selling, and maintain

Qualifications

• Experience in luxury fashion or premium brands.
• Excellent communication and interpersonal skills.
• Ability to build long-lasting relationships with clients.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and strive to meet their needs with exceptional service.
• Capture Customer data into the CRM to build relationships and develop future opportunities.
• Promote the Omni Channel mindset and work as part of a team to deliver a consistent luxury experience.

Skills

Luxury retail

Customer service

Communication

Team player

Job description

Church's London boutique is seeking a client-focused luxury sales ambassador to convey the Brand philosophy and drive an extraordinary in-store experience. You will place the client at the centre, demonstrate product knowledge, and deliver tailored service that anticipates needs and creates lasting relationships.

Joining the Prada Group heritage, you will operate in a creative, international environment, stay updated on fashion trends, support CRM data capture and cross-selling, and maintain