Lux Hospitality Assistant: Dining & Resident Experience

Maplewood Court; Parsonage Place; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

1 freemeal per shift

Uniform provided

Enhanced Bank Holiday pay

Recognition and staff appreciation

Job summary

Maplewood Court in Maidstone is seeking a Hospitality Assistant to join our dedicated team and deliver exceptional service in a luxury environment. You will support the Head Chef, Reception, Housekeeping and Lifestyles teams, ensuring a warm, welcoming daily experience for residents.

Key duties include assisting with meals, maintaining dining spaces, stock checks and temperature monitoring, and attending to residents' non-care needs with professionalism and care.

Qualifications

• Experience in a luxurious setting.
• Strong customer service focus with good stakeholder relations.
• Good people skills and organisation.

Responsibilities

• Assist with meal service in resident rooms or dining rooms.
• Keep water/drink jugs topped up in resident rooms.
• Set up and clear tables before and after lunch.
• Record and monitor temperatures of fridges and service stations.
• Maintain the Bistro, keeping it clean, stocked and organised.
• Attend to residents' non-care needs (e.g., curtains, TV channels).

Skills

Can-do attitude

Customer facing experience

Teamwork

Job description

Maplewood Court in Maidstone is seeking a Hospitality Assistant to join our dedicated team and deliver exceptional service in a luxury environment. You will support the Head Chef, Reception, Housekeeping and Lifestyles teams, ensuring a warm, welcoming daily experience for residents.

Key duties include assisting with meals, maintaining dining spaces, stock checks and temperature monitoring, and attending to residents' non-care needs with professionalism and care.