Loyalty Campaigns Program Manager

idpp; Milton Keynes; Sur place; GBP 65 000 - 90 000; Plein temps

Résumé du poste

idpp is seeking a Marketing Operations Manager to lead mobilisation and delivery of a high-profile customer engagement campaign in financial services. You will coordinate multiple functions, manage delivery plans and ensure readiness for a January 2027 launch with ongoing governance through to June 2027.

The role requires a proactive project manager with superb stakeholder management, governance, risk and compliance know-how, and experience delivering loyalty or payments programmes within

Qualifications

• At least 7 years' experience in project or programme management.
• Proven experience delivering large-scale customer marketing, loyalty or engagement programmes.
• Background in financial services, banking, cards, payments or another regulated environment.
• Strong experience managing cross-functional stakeholders within complex organisations.
• Demonstrable understanding of project governance, risk management and compliance processes.
• Experience managing multiple workstreams, competing priorities and demanding delivery timelines.

Responsabilités

• Lead end-to-end campaign planning, mobilisation and delivery.
• Develop and maintain project plans, milestones, timelines and delivery schedules.
• Establish governance frameworks, reporting processes and stakeholder communications.
• Identify and manage risks, issues, dependencies and delivery challenges.
• Ensure all workstreams are ready for the planned January 2027 launch.

Connaissances

End-to-end delivery

Stakeholder management

Project planning

Governance & reporting

Risk management

Agile

PRINCE2

Communication

Change management

Card payments

Loyalty programmes

Description du poste

idpp is seeking a Marketing Operations Manager to lead mobilisation and delivery of a high-profile customer engagement campaign in financial services. You will coordinate multiple functions, manage delivery plans and ensure readiness for a January 2027 launch with ongoing governance through to June 2027.

The role requires a proactive project manager with superb stakeholder management, governance, risk and compliance know-how, and experience delivering loyalty or payments programmes within