Lottery Operations & Data Administrator

Jumbo Interactive Limited; Lancashire; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual bonus scheme

25 days annual leave + holidays + your

Birthday off

Employee Assistance Program

Reward & Recognition programme

Free on-site parking

Job summary

StarVale is seeking a Computer Bureau Administrator to support lottery operations and member management in a busy, data‑driven environment. You will help process draws, memberships, renewals and payments, and assist with prize cheques and reprints.

You will also handle correspondence and answer member inquiries with a customer‑focused approach. The role requires excellent communication, strong attention to detail, and the ability to work well with cross‑functional teams.

Qualifications

• Experience in a fast-paced administrative environment.
• Excellent communication and interpersonal skills.
• Problem solving ability – addressing member issues and operational challenges.
• Strong attention to detail and organisational skills.
• Ability to collaborate effectively with cross-functional teams.
• Customer-focused mindset with a commitment to delivering exceptional service.

Responsibilities

• Assist with administration of weekly lottery draws and related processes.
• Process new member registrations, renewals and payments.
• Handle prize winner cheques and reprints.
• Produce stewardship and campaign letters; manage post.
• Respond to member queries and support debit/credit card processing and reconciliation.

Skills

Fast-paced environment

Communication skills

Problem solving

Attention to detail

Team collaboration

Customer-focused

Right to work in UK

Job description

StarVale is seeking a Computer Bureau Administrator to support lottery operations and member management in a busy, data‑driven environment. You will help process draws, memberships, renewals and payments, and assist with prize cheques and reprints.

You will also handle correspondence and answer member inquiries with a customer‑focused approach. The role requires excellent communication, strong attention to detail, and the ability to work well with cross‑functional teams.