Loss Adjuster

Aviva; High Wycombe; Remote; GBP 40,000 - 60,000; Full time

Job summary

Aviva is seeking a dedicated Loss Adjuster for a home-based position, responsible for managing large property claims. Candidates should possess a full UK driving license and relevant insurance qualifications for this role that offers flexible working hours and a competitive salary.

Benefits

Company Car

Performance-Based Bonus

Up to 14% Pension Contribution

29 Days Holiday

Discounts on Aviva Products

Up to £1,200 of Free Aviva Shares Annually

Paid Volunteering Days

Comprehensive Wellbeing Support

Qualifications

• Experience with high-value claims, ideally around £100,000.
• Understanding of subrogation and underwriting practices.
• Proven track record of managing claims from start to finish.

Responsibilities

• Handle property claims from instruction to completion.
• Provide customer-focused service ensuring claims are managed within financial limits.
• Travel across the UK to visit customers.

Skills

Customer Satisfaction

Insurance Principles

Claim Management

Building Practices

Education

Cert CII or CILA

Dip CII

Job description

Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer.

Here at Aviva, we are currently seeking a Loss Adjuster for a home-based position, visiting customers in Hampshire and Sussex. To be considered, you must have a full UK driving license and reside in this region, as customer visits are an integral part of your role.

About the job:

You will be responsible for providing a customer-focused and cost-effective service by handling property claims from instruction to completion, ensuring all claims are managed within agreed financial authority limits. The role is based from home with reasonable travel across the UK. Flexible working hours, including evenings and weekends, are embraced to provide the best service. A company car will be provided for your travel.

Skills and experience we are looking for:

• Experience with high-value claims, ideally around £100,000, but experience over £50,000 is also considered.
• Minimum qualification of Cert CII or CILA; Dip CII is a plus but not required.
• Deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing.
• Knowledge of building practices and regulations for property reinstatements and tendering processes.
• Proven track record of managing claims from start to finish with a focus on customer satisfaction.

If you are passionate about making a difference, we would love to hear from you! Apply now and join our supportive and dynamic team at Aviva.

What you'll get:

• Competitive salary based on experience plus excellent benefits, including a company car.
• Performance-based bonus opportunities.
• Generous pension scheme with up to 14% contribution from Aviva.
• 29 days holiday plus bank holidays, with options to buy or sell additional days.
• Up to 40% discount on Aviva products and other retailer discounts.
• Up to £1,200 of free Aviva shares annually through our Share Plan.
• Supportive policies including parental and carers leave.
• Flexible benefits, including sustainability options like cycle to work.
• Paid volunteering days to support community engagement.
• Comprehensive wellbeing support and tools.

Learn more and calculate your potential total Aviva Reward.

We are inclusive and welcome applications from all backgrounds and experiences. Flexible working arrangements, including part-time and job-sharing, are considered.

Most employees spend around 50% of their time in the office, combining flexibility with team collaboration.

To find out more about working at Aviva, please visit our careers page.