Loss Adjuster

Aviva; Southampton; Remote; GBP 35,000 - 50,000; Full time

Job summary

Aviva is seeking a dedicated Loss Adjuster to manage large property claims while providing exceptional customer service. This home-based position requires strong insurance knowledge, a full UK driving license, and a commitment to client satisfaction. You will have flexible working hours and the opportunity to join a supportive team with excellent benefits.

Benefits

Company car

Comprehensive benefits package

Generous pension scheme (up to 14% employer contribution)

29 days holiday plus bank holidays

Discount on Aviva products

Free Aviva shares through Matching Share Plan

Parental and carers leave

Flexible benefits including cycling options

Paid volunteering days

Wellbeing support and tools

Qualifications

• Experience with high-value claims over £50,000, ideally around £100,000.
• Deep understanding of insurance principles.
• Knowledge of building practices for property reinstatements.

Responsibilities

• Handle property claims from instruction to completion.
• Provide a customer-focused and cost-effective service.
• Travel across the UK for customer visits as needed.

Skills

Customer Focus

Claims Management

Building Practices Insight

Technical Know-How

Education

Cert CII

CILA

Job description

Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer.

Here at Aviva, we are currently in the market for a or Loss Adjuster a home based position, visiting our customers inHampshire and Sussex. Therefore, to be considered, you must have a full UK driving license and reside in this region, as completing customer visits will an integral part of your role!

A bit about the job:

You will be responsible for providing a customer-focused and cost-effective service by handling property claims from instruction to completion, ensuring all claims are managed within agreed financial authority limits. Your role will be based from home and will involve reasonable travel across the UK to meet the needs of our customers. Youll embrace flexible working hours, including evenings and weekends, to provide the best service possible. We also provide a car for your travel.

Skills and experience were looking for:

As part of Avivas Major Complex Claims team, were excited to welcome an experienced insurance professional with a passion for handling high-value and complex property claims.

• High-Value Claims Experience:Ideally, you have experience with claims around £100,000, but were happy to consider those with experience over £50,000.
• Professional Growth: A minimum qualification of Cert CII or CILA is required, and if youre aiming for Dip CII, thats fantastic! But dont worry, its not a must.
• Technical Know-How:Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued.
• Building Practices Insight:Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus.
• Customer Focus:You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront.

Were looking for someone whos passionate about making a difference. If this sounds like you, wed love to hear from you! Apply now and join our supportive and dynamic team at Aviva.

What youll get for this role:

Our purpose - with you today, for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary based on experience plus excellent benefits package including a company car
• Bonus opportunity dependant on your performance and Avivas.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carers leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

Were inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you dont, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

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Job Overview

ID:

1519313

Date Posted:

Posted 2 days ago

Expiration Date:

26/06/2025

Location:

Southampton

Competitive

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