Loss Adjuster

Political, International and Development Studies Student Association; London; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Loss Adjuster to join their team. This home-based role involves managing high-value property claims and providing exceptional customer service. With flexible working hours and a supportive environment, you'll have the opportunity to grow professionally while making a significant impact. Enjoy a competitive salary, performance-based bonuses, and a comprehensive benefits package, including generous pension contributions and holiday options. If you're passionate about making a difference in the insurance sector, this is the perfect opportunity for you.

Benefits

Company Car

Performance-based Bonus

Generous Pension Scheme

29 Days Holiday

Retailer Discounts

Free Aviva Shares

Parental Leave

Flexible Benefits

Volunteering Days

Wellbeing Support

Qualifications

• Experience managing high-value property claims from start to finish.
• Knowledge of insurance principles and underwriting practices.

Responsibilities

• Handle property claims ensuring customer satisfaction and cost-effectiveness.
• Provide customer-focused service with reasonable travel across the UK.

Skills

High-Value Claims Experience

Customer Focus

Technical Know-How

Building Practices Insight

Education

Cert CII

CILA

Dip CII

Job description

Loss Adjuster

Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer.

Here at Aviva, we are currently seeking a Loss Adjuster for a home-based position, visiting our customers in Hampshire and Sussex. To be considered, you must have a full UK driving license and reside in this region, as customer visits are an integral part of your role!

A bit about the job:

You will be responsible for providing a customer-focused and cost-effective service by handling property claims from instruction to completion, ensuring all claims are managed within agreed financial authority limits. Your role will be based from home and will involve reasonable travel across the UK to meet customer needs. We embrace flexible working hours, including evenings and weekends, to provide the best service. A company car will be provided for your travel.

Skills and experience we’re looking for:

As part of Aviva’s Major Complex Claims team, we’re excited to welcome an experienced insurance professional with a passion for handling high-value and complex property claims.

• High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £50,000.
• Professional Growth: A minimum qualification of Cert CII or CILA is required; aiming for Dip CII is a plus but not essential.
• Technical Know-How: A deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing is highly valued.
• Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is advantageous.
• Customer Focus: Proven experience in managing claims from start to finish, always prioritizing customer satisfaction.

We’re looking for someone passionate about making a difference. If this sounds like you, we’d love to hear from you! Apply now and join our supportive and dynamic team at Aviva.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues. We invest in our people and offer:

• Competitive salary based on experience plus an excellent benefits package, including a company car
• Performance-based bonus opportunities
• Generous pension scheme – Aviva contributes up to 14%
• 29 days holiday plus bank holidays, with options to buy or sell up to 5 days
• Up to 40% discount on Aviva products and other retailer discounts
• Up to £1,200 of free Aviva shares annually through our Matching Share Plan and Save As You Earn scheme
• Supportive policies including parental and carer’s leave
• Flexible benefits, including sustainability options like cycle to work
• Opportunity to make a difference through our Aviva Communities and three paid volunteering days
• Comprehensive wellbeing support and tools

Take a look to learn more. Use our salary calculator to see your potential total Aviva Reward.

Aviva is for everyone:

We’re inclusive and welcome everyone. We encourage applications from all backgrounds and experiences. Even if you don’t meet every requirement, we still invite you to apply. We also support flexible working arrangements, including part-time and job sharing.

We adapt locations, hours, and working patterns to suit our customers, business, and colleagues. Most of our team work around 50% in our offices, combining flexibility with collaboration.

To learn more about working at Aviva, visit here.