London Retail Sales Associate - Elevate Customer Experience

Selfridges & Co; Greater London; Sur place; GBP 20 000 - 24 000; Plein temps

Résumé du poste

Selfridges & Co in London (Oxford Street) is seeking a Sales Associate to join the team and deliver exceptional customer experiences. You will be the store expert on products, events, and services, guiding customers through sales, refunds, and exchanges while maintaining high retail standards.

As part of a collaborative team, you will replenish stock, organise rails, and adapt to daily challenges. A proactive, curious approach to trends will help you stay ahead in a dynamic retail environment.

Qualifications

• Excellent communication with customers of varying needs
• Strong product knowledge through trend following and supplier training
• Sales and service expertise to deliver exceptional experiences
• Replenish stock and maintain Selfridges standards
• Strong problem solving to resolve customer issues

Responsabilités

• Work as part of a team to create a memorable customer experience
• Conduct sales, refunds and exchanges and offer online services when needed
• Replenish stock, organise rails and manage stock rooms
• Take feedback constructively to raise service, sales and standards
• Adapt to departmental changes and carry service excellence across departments
• Stay curious about latest trends and products to aid sales
• Follow health, safety and security procedures and prevent stock loss
• Prepare for interviews with competency and strength-style questions

Connaissances

Excellent communication

Customer focus

Product knowledge

Team player

Description du poste

Selfridges & Co in London (Oxford Street) is seeking a Sales Associate to join the team and deliver exceptional customer experiences. You will be the store expert on products, events, and services, guiding customers through sales, refunds, and exchanges while maintaining high retail standards.

As part of a collaborative team, you will replenish stock, organise rails, and adapt to daily challenges. A proactive, curious approach to trends will help you stay ahead in a dynamic retail environment.