Flexible Retail Sales Associate – Customer Experience

SELFRIDGES; Greater London; On-site; GBP 15,000 - 21,000; Part time

Job summary

Selfridges is seeking a Sales Associate for the Hampers department. You will be the go-to person for customers, sharing product knowledge and delivering an exceptional experience in-store.

Join a dynamic team and contribute to stock management, merchandising, and flexible cross-department support. The role emphasizes customer service, sales, and maintaining Selfridges’ high standards in a fast-paced retail environment.

Qualifications

• Customer service focus and ability to engage with diverse customers.
• Clear communication and product knowledge.
• Proven sales and service skills with a proactive approach.
• Stock replenishment and merchandising experience beneficial.
• Collaborative team player with flexibility to support multiple departments.

Responsibilities

• Provide excellent customer service and build rapport with customers.
• Handle sales, refunds and exchanges, and direct customers to online options when needed.
• Replenish stock and maintain merchandising standards across departments.
• Follow health, safety and security procedures and prevent stock loss.
• Be adaptable to shifting duties and learn about new products quickly.

Skills

Customer service

Communication

Sales

Stock replenishment

Teamwork

Job description

Selfridges is seeking a Sales Associate for the Hampers department. You will be the go-to person for customers, sharing product knowledge and delivering an exceptional experience in-store.

Join a dynamic team and contribute to stock management, merchandising, and flexible cross-department support. The role emphasizes customer service, sales, and maintaining Selfridges’ high standards in a fast-paced retail environment.