Menswear Sales Associate: Elevate Customer Experience

SELFRIDGES; Greater London; On-site; GBP 21,000 - 29,000; Full time

Job summary

Selfridges in London is seeking a proactive Sales Associate for the Menswear division. You will help customers with product knowledge, process sales, refunds and exchanges, and contribute to delivering the extraordinary in-store experience.

The role requires strong communication, team collaboration and a flexible approach to cover multiple Menswear departments and shifts while staying ahead of fashion trends.

Qualifications

• Customer service focus for retail excellence.
• Ability to sell, process refunds and exchanges.
• Willingness to work across multiple Menswear departments.

Responsibilities

• Create memorable customer experiences by building rapport and sharing product knowledge.
• Conduct sales, refunds and exchanges, guiding customers to suitable alternatives.
• Maintain retail standards: stock replenishment, rails, audits and stock room organisation.
• Adapt to varied daily tasks across departments and stay ahead of trends.

Skills

Customer service

Sales

Teamwork

Stock management

Communication

Problem solving

Job description

Selfridges in London is seeking a proactive Sales Associate for the Menswear division. You will help customers with product knowledge, process sales, refunds and exchanges, and contribute to delivering the extraordinary in-store experience.

The role requires strong communication, team collaboration and a flexible approach to cover multiple Menswear departments and shifts while staying ahead of fashion trends.